38+ Hp Envy X360 Keyboard Not Working Pictures. It can be an outdated driver that is causing your keyboard and mouse issue. I downloaded and installed hp uefi boot diagnostics.

Amazon.com: HP Envy X360 Backlit Keyboard 2-in-1 ... from images-na.ssl-images-amazon.com

Don't worry as i have a few suggestions which should help you resolve this issue. I downloaded and installed hp uefi boot diagnostics. Here are some troubleshooting steps that i suggested to others who had the same concern with their laptop.

It can be an outdated driver that is causing your keyboard and mouse issue.

On the hp envy notebooks and other notebooks with advanced bios options, the function keys can be configured so that it is not necessary to press and hold the fn key. This morning my keyboard suddenly stopped working. Bus id=7 slave keyboard (3) ↳ video bus id=8 slave keyboard (3) ↳ power button id=9 slave keyboard (3) ↳ at translated set 2 keyboard id=12 slave keyboard (3) ↳ hp. Touch pad doesnt work and light on caps lock does not illuminate when pressed.